2015 RAM 2500 — Complaint #1459621
Open-data reference.
NHTSA Complaint about STEERING:LINKAGES filed April 5, 2018
NHTSA complaint #1459621 (ODI reference 11083519) concerns a 2015 RAM 2500 and was filed on April 5, 2018. The owner reports the failure occurred on December 8, 2017. The vehicle had 18,985 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as steering:linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 1, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar steering:linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TRAVELING ON HIGHWAY 101 AT 65-70 MILES PER HOUR, ONE QUARTER OF THE WAY INTO A HARD LEFT HAND TURN, THE STEERING ROD TO THE RIGHT FRONT WHEEL CAME LOOSE WITHOUT ANY IMPACT OR ANY OTHER FORM OF ROAD HAZARD. THE THREADED END DISENGAGED FROM THE TURNBUCKLE NUT LEAVING ME WITH ABSOLUTELY NO STEERING. THE OUT OF CONTROL TRUCK TRAVELED INTO A TURN OUT, UP A HILL, AND INTO A DITCH. THE ANTI SKID #2 KICKED IN, REDUCING MY BRAKES, MAKING THE TERRAIN EVENTUALLY STOP THE TRUCK. IT WAS APPROXIMATELY 400 FEET OF TRAVEL AFTER LEAVING THE HIGHWAY. FIAT-CHRYSLER WAS CONTACTED (CAIR # [XXX]) AND THEY SENT AN INVESTIGATOR (BOSCH AUTOMOTIVE SERVICE SOLUTIONS) WHO TOOK PHOTOGRAPHS AND DOCUMENTATION AFTER VIEWING THE TRUCK. I WAS NOT ALLOWED TO REVIEW THE REPORT. THEN, FIAT-CHRYSLER RESPECTFULLY DECLINED ANY ASSISTANCE ASSOCIATED WITH THIS MATTER. I HAVE BEEN INFORMED THAT ALTHOUGH THE PARTS INVOLVED WERE UNDER WARRANTY, MY WARRANTY HAS BEEN VOIDED WITH NO EXPLANATION. THEY SUGGESTED I TURN IT O
Complaint Details
| NHTSA Complaint ID | 1459621 |
| ODI Number | 11083519 |
| Date Filed | April 5, 2018 |
| Failure Date | December 8, 2017 |
| VIN | 3C6UR5HL3FG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.