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2011 BMW X5 — Complaint #1459564

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS filed April 5, 2018

NHTSA complaint #1459564 (ODI reference 11083479) concerns a 2011 BMW X5 and was filed on April 5, 2018. The owner reports the failure occurred on April 4, 2018. The vehicle had 120,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:gasoline:belts and associated pulleys, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BMW X5 cohort independently describe similar engine and engine cooling:engine:gasoline:belts and associated pulleys failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 BMW X5 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 BMW X5
Component
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
State
Louisiana
Mileage
120,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING IN REVERSE, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE POWER STEERING PUMP BOLT ON THE PULLEY FAILED, WHICH CAUSED THE STEERING WHEEL TO SEIZE AND THE ALTERNATOR BELT NOT TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Complaint Details

NHTSA Complaint ID 1459564
ODI Number 11083479
Date Filed April 5, 2018
Failure Date April 4, 2018
VIN 5UXZW0C58BL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.