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2015 DODGE CHARGER — Complaint #1458980

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NHTSA Complaint about SUSPENSION:FRONT:MACPHERSON STRUT filed April 3, 2018

NHTSA complaint #1458980 (ODI reference 11083098) concerns a 2015 DODGE CHARGER and was filed on April 3, 2018. The owner reports the failure occurred on April 2, 2018. The vehicle had 36,124 miles on the odometer at the time of the incident. The report was geocoded to District of Columbia based on the filer's self-reported location. The affected component is categorized as suspension:front:macpherson strut, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE CHARGER cohort independently describe similar suspension:front:macpherson strut failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 DODGE CHARGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2015 DODGE CHARGER
Component
SUSPENSION:FRONT:MACPHERSON STRUT
State
District of Columbia
Mileage
36,124 mi

Complaint Description

TL* THE CONTACT OWNS A 2015 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD THUMPING NOISE FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER JEEP DODGE OF ALEXANDRIA (5900 RICHMOND HWY, ALEXANDRIA, VA 22303) WHERE IT WAS DIAGNOSED THAT THE STRUTS AND MOTOR MOUNT FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A CASE MANAGER TO ASSIST WITH HER CLAIM. THE FAILURE MILEAGE WAS 36,124.

Complaint Details

NHTSA Complaint ID 1458980
ODI Number 11083098
Date Filed April 3, 2018
Failure Date April 2, 2018
VIN 2C3CDXCT6FH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.