2011 INFINITI M37 — Complaint #1446371
Open-data reference.
NHTSA Complaint about STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE filed February 8, 2018
NHTSA complaint #1446371 (ODI reference 11071733) concerns a 2011 INFINITI M37 and was filed on February 8, 2018. The owner reports the failure occurred on February 5, 2018. The vehicle had 102,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:column locking:anti-theft device, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same INFINITI M37 cohort independently describe similar steering:column locking:anti-theft device failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 INFINITI M37 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 INFINITI M37. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED WITHOUT WARNING. BOTH THE DEALER (SEWELL INFINITI OF DALLAS, 7110 LEMMON AVE, DALLAS, TX 75209, (972) 490-4545) AND AN INDEPENDENT MECHANIC DIAGNOSED THAT THE STEERING WHEEL LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD NOT ISSUED A RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. A RECALL FOR THE STEERING WAS ISSUED FOR OTHER YEAR, MAKE, AND MODEL VEHICLES. THE APPROXMATE FAILURE MILEAGE WAS 102,000.
Complaint Details
| NHTSA Complaint ID | 1446371 |
| ODI Number | 11071733 |
| Date Filed | February 8, 2018 |
| Failure Date | February 5, 2018 |
| VIN | JN1BY1AP5BM |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.