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2012 CHRYSLER 200 — Complaint #1440737

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NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed January 16, 2018

NHTSA complaint #1440737 (ODI reference 11063158) concerns a 2012 CHRYSLER 200 and was filed on January 16, 2018. The owner reports the failure occurred on October 1, 2016. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER 200 cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 CHRYSLER 200 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 CHRYSLER 200
Component
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
State
Indiana
Mileage
100,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE DRIVING 60 MPH, THE CONTACT REALIZED THAT THE PASSENGER SIDE OF THE VEHICLE BECAME COLD. WHILE THE DEFROSTER WAS ACTIVATED, THE CONTACT REALIZED THAT ONLY THE DRIVER'S SIDE WAS DEFROSTING AND NOT THE PASSENGER SIDE. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER SIDE BEGAN TO DEFROST. WHILE THE VEHICLE WAS IN MOTION, THE PASSENGER SIDE BECAME COLD. THE DEALER (EAST GATE CHRYSLER, 500 N SHADELAND AVE, INDIANAPOLIS, IN) DIAGNOSED THAT THE HEATER CORE FAILED. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

Complaint Details

NHTSA Complaint ID 1440737
ODI Number 11063158
Date Filed January 16, 2018
Failure Date October 1, 2016
VIN 1C3CCBBB0CN

Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE Complaints for 2012 CHRYSLER 200

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.