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2009 NISSAN MAXIMA — Complaint #1428311

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NHTSA Complaint about STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE filed November 27, 2017

NHTSA complaint #1428311 (ODI reference 11048773) concerns a 2009 NISSAN MAXIMA and was filed on November 27, 2017. The owner reports the failure occurred on November 23, 2017. The vehicle had 126,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as steering:column locking:anti-theft device, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same NISSAN MAXIMA cohort independently describe similar steering:column locking:anti-theft device failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 NISSAN MAXIMA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2009 NISSAN MAXIMA
Component
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
State
New Jersey
Mileage
126,000 mi

Complaint Description

MULTIPLE INSTANCES OF THE ESCL (ELECTRONIC STEERING COLUMN LOCK) FAILING. NISSAN IS OFFERING TO REPLACE FREE OF CHARGE FOR VEHICLES WITH CERTAIN VIN NUMBERS (NHTSA #10119190, NISSAN CAMPAIGN ID PC516). HOWEVER, NISSAN HAS STATED THAT MY VIN# IS NOT PART OF THE PROGRAM. NISSAN HAS ALSO TOLD ME THAT THE NHTSA SET THE PARAMETERS FOR THE VOLUNTARY SERVICE CAMPAIGN, AND THEY ARE UNABLE TO EXPLAIN WHY MY CAR IS NOT INCLUDED IN THE PROGRAM. I WOULD LIKE TO KNOW IF IT IS TRUE THE NHTSA SET THE VIN# PARAMETERS FOR THIS PROGRAM, AND IF SO WHY MY CAR, WHICH HAS HAD THIS PROBLEM MULTIPLE TIMES, IS NOT INCLUDED. IF IT IS NOT TRUE THAT THE NHTSA SET THE PARAMETERS, WHAT ARE THE POTENTIAL LIABILITIES NISSAN FACES IN BLAMING THE PROBLEM ON THE NHTSA. THIS IS AN EXTREMELY DANGEROUS PROBLEM THAT HAS LEFT ME STRANDED ON MULTIPLE OCCASIONS. .IT HAPPENS WITHOUT WARNING, AND HAS POTENTIAL TO STRAND DRIVERS IN POTENTIALLY HARMFUL SITUATIONS.

Complaint Details

NHTSA Complaint ID 1428311
ODI Number 11048773
Date Filed November 27, 2017
Failure Date November 23, 2017
VIN 1N4AA51E99C

Similar STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE Complaints for 2009 NISSAN MAXIMA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.