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2007 FORD EDGE — Complaint #1421593

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NHTSA Complaint about EQUIPMENT ADAPTIVE/MOBILITY filed November 4, 2017

NHTSA complaint #1421593 (ODI reference 11043156) concerns a 2007 FORD EDGE and was filed on November 4, 2017. The owner reports the failure occurred on August 1, 2014. The vehicle had 150,000 miles on the odometer at the time of the incident. The report was geocoded to Kentucky based on the filer's self-reported location. The affected component is categorized as equipment adaptive/mobility, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD EDGE cohort independently describe similar equipment adaptive/mobility failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2007 FORD EDGE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2007 FORD EDGE
Component
EQUIPMENT ADAPTIVE/MOBILITY
Fire
Yes
State
Kentucky
Mileage
150,000 mi

Complaint Description

2007 FORD EDGE SEL FACTORY STEREO SYSTEM ELECTRICAL SYSTEM SHORTED OUT AND KILLED BATTERY. TRIED TO START CAR AND BATTERY WAS DEAD TRIED TO JUMP AND WAS NOT ABLE, PUT NEW BATTERY ON VEHICLE AND THE FACTORY STEREO SYSTEM STARTED SMOKING AND MY NOW DECEASED HUSBAND HAD TO QUICKLY PULL PUT THE STEREO SYSTEM AND OFF THE NEW BATTERY. THE EYE TO SYSTEM SHORTED OUT AND FRIED THE BATTERY BURNT THE WIRING AND STARTED TO CATCH FIRE WHEN REPLACED BATTERY. NOW HAVE NEW BATTERY ON VEHICLE AND NO FACTORY STEREO SYSTEM JUST A HOLE TO THE ENGINE COMPARTMENT IN THE DASH BECAUSE OF THE DEFECT OF FACTORY ISSUES. PLEASE HELP.

Complaint Details

NHTSA Complaint ID 1421593
ODI Number 11043156
Date Filed November 4, 2017
Failure Date August 1, 2014
VIN 2FMDK49C27B

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.