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2009 CHRYSLER TOWN AND COUNTRY — Complaint #1413409

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NHTSA Complaint about ELECTRICAL SYSTEM:IGNITION:MODULE filed October 10, 2017

NHTSA complaint #1413409 (ODI reference 11032724) concerns a 2009 CHRYSLER TOWN AND COUNTRY and was filed on October 10, 2017. The owner reports the failure occurred on May 31, 2017. The vehicle had 90,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as electrical system:ignition:module, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar electrical system:ignition:module failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2009 CHRYSLER TOWN AND COUNTRY
Component
ELECTRICAL SYSTEM:IGNITION:MODULE
State
Michigan
Mileage
90,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2009 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 25 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MILNE'S AUTO GROUP, 1900 S CEDAR ST, IMLAY, MICHIGAN, 48444), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. IT WAS CONFIRMED THAT THE IGNITION MODULE WAS REPLACED IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE CONTACT WAS REFERRED TO NHTSA; HOWEVER, NO ADDITIONAL ASSISTANCE WAS OFFERED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED IN THE PAST; HOWEVER, IT WENT AWAY UNTIL RECENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Complaint Details

NHTSA Complaint ID 1413409
ODI Number 11032724
Date Filed October 10, 2017
Failure Date May 31, 2017
VIN 2A8HR54X19R

Similar ELECTRICAL SYSTEM:IGNITION:MODULE Complaints for 2009 CHRYSLER TOWN AND COUNTRY

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.