2012 VOLKSWAGEN PASSAT — Complaint #1410099
Open-data reference.
NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES filed September 25, 2017
NHTSA complaint #1410099 (ODI reference 11029630) concerns a 2012 VOLKSWAGEN PASSAT and was filed on September 25, 2017. The owner reports the failure occurred on October 26, 2016. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:concealment devices, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN PASSAT cohort independently describe similar exterior lighting:headlights:concealment devices failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 VOLKSWAGEN PASSAT shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
2012 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO HEAD LAMP CONNECTOR HOUSING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO A DEALER TO HAVE THE REPAIR COMPLETED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO INFORMED THE CONSUMER THAT VEHICLE'S HEADLAMP CONNECTOR HOUSINGS WERE NOT UPDATED. UPDATED 09/05/2017*JS
Complaint Details
| NHTSA Complaint ID | 1410099 |
| ODI Number | 11029630 |
| Date Filed | September 25, 2017 |
| Failure Date | October 26, 2016 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.