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2017 RAM 1500 — Complaint #1407017

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NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST SYSTEM filed September 11, 2017

NHTSA complaint #1407017 (ODI reference 11022614) concerns a 2017 RAM 1500 and was filed on September 11, 2017. The owner reports the failure occurred on September 7, 2017. The vehicle had 7,071 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 1500 cohort independently describe similar steering:hydraulic power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 RAM 1500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 RAM 1500
Component
STEERING:HYDRAULIC POWER ASSIST SYSTEM
State
Ohio
Mileage
7,071 mi

Complaint Description

TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED AND REMAINED LIT. THE STEERING WHEEL RESUMED NORMAL OPERATION AFTER THE ENGINE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER ROAD BRUNSWICK, OHIO 44212 PHONE (330)-273-3300), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER INDICATED THAT THERE MAY HAVE BEEN A MISCOMMUNICATION BETWEEN THE STEERING WHEEL ELECTRICAL SYSTEMS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,071. UPDATED 11/02/17*LJ CONSUMER STATED VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERINGS WHILE IN A TURN CAUSING VEHICLE TO CROSS ROAD CENTERLINE NARROWLY MISSING ONCOMING TRAFFIC. UPDATED 7/16/18*JB

Complaint Details

NHTSA Complaint ID 1407017
ODI Number 11022614
Date Filed September 11, 2017
Failure Date September 7, 2017
VIN 3C6RR7LT4HG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.