2016 AUDI A6 — Complaint #1398143
Open-data reference.
NHTSA Complaint about EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER filed August 7, 2017
NHTSA complaint #1398143 (ODI reference 11013357) concerns a 2016 AUDI A6 and was filed on August 7, 2017. The owner reports the failure occurred on August 7, 2017. The vehicle had 15,000 miles on the odometer at the time of the incident. The report was geocoded to New Jersey based on the filer's self-reported location. The affected component is categorized as equipment:mechanical:integrated jack/leveler/stabilizer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same AUDI A6 cohort independently describe similar equipment:mechanical:integrated jack/leveler/stabilizer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 AUDI A6 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2016 AUDI A6. WHILE CHANGING A FLAT TIRE, THE JACK FRACTURED AND CAUSED THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE BY THE INSURANCE COMPANY. THE OWNER CONTACTED THE DEALER (PAUL MILLER AUDI IN PARSIPPANY, NJ) WHO CAME TO THE CONTACT'S RESIDENCE TO CHANGE THE TIRE. THE DEALER REPRESENTATIVE, CHRIS DEXTER WITH AUDI OF MENDHAM IN MENDHAM, NJ, FROM WHERE THE ORIGINAL EQUIPMENT WAS PURCHASED, WAS CONTACTED AND PROMISED TO CALL BACK, BUT DID NOT. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE JACK WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 10/18/17*LJ *JS
Complaint Details
| NHTSA Complaint ID | 1398143 |
| ODI Number | 11013357 |
| Date Filed | August 7, 2017 |
| Failure Date | August 7, 2017 |
| VIN | WAUGFAFC4GN |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.