2015 TOYOTA SIENNA — Complaint #1390721
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:DOOR filed July 10, 2017
NHTSA complaint #1390721 (ODI reference 11004054) concerns a 2015 TOYOTA SIENNA and was filed on July 10, 2017. The owner reports the failure occurred on November 22, 2016. The vehicle had 22,000 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as structure:body:door, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA SIENNA cohort independently describe similar structure:body:door failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 TOYOTA SIENNA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WERE CONSTANTLY OPENING INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MIKE WOOD TOYOTA OF UNIONTOWN 1 MARY JANE WOOD DRIVE, UNIONTOWN, PA 15401) WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Complaint Details
| NHTSA Complaint ID | 1390721 |
| ODI Number | 11004054 |
| Date Filed | July 10, 2017 |
| Failure Date | November 22, 2016 |
| VIN | 5TDDK3DC9FS |
Similar STRUCTURE:BODY:DOOR Complaints for 2015 TOYOTA SIENNA
See attached document for complaint.
2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE DOOR OPENS/MALFUNCTION WHILE DRIVING. *LD UPDATED 11/8/2017*JS
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE SLIDING DOOR FAILED TO OPERATE MANUALLY AND WHEN USING THE OVERHEAD DOOR SWITCH. THE CONTACT CALLED MCCORDS TOYOTA IN
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THE PASSENGER SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDIN
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.