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2017 LINCOLN MKZ — Complaint #1390701

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NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:SWITCH filed July 10, 2017

NHTSA complaint #1390701 (ODI reference 11001069) concerns a 2017 LINCOLN MKZ and was filed on July 10, 2017. The owner reports the failure occurred on November 6, 2016. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same LINCOLN MKZ cohort independently describe similar exterior lighting:headlights:switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2017 LINCOLN MKZ shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2017 LINCOLN MKZ
Component
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
State
Pennsylvania

Complaint Description

2017 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO COMPUTER TOUCH SCREEN MALFUNCTION, HEADLIGHTS CONTROL SWITCH PROBLEMS. *LD THE CONSUMER STATED WITHIN THE FIRST MONTH OF PURCHASING THE VEHICLE THE TOUCH SCREEN WOULD SHUT DOWN AND REBOOT ITSELF WHILE DRIVING. THE SWITCH THAT CONTROLS THE HEADLIGHTS WAS ALSO FAULTY. UPDATED 07/10/2017*JS

Complaint Details

NHTSA Complaint ID 1390701
ODI Number 11001069
Date Filed July 10, 2017
Failure Date November 6, 2016

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.