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2010 JEEP WRANGLER — Complaint #1380985

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NHTSA Complaint about STEERING:GEAR BOX:SHAFT PITMAN filed May 28, 2017

NHTSA complaint #1380985 (ODI reference 10992017) concerns a 2010 JEEP WRANGLER and was filed on May 28, 2017. The owner reports the failure occurred on May 4, 2017. The vehicle had 56,500 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:gear box:shaft pitman, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: yes, fire: no, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP WRANGLER cohort independently describe similar steering:gear box:shaft pitman failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 JEEP WRANGLER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 JEEP WRANGLER
Component
STEERING:GEAR BOX:SHAFT PITMAN
Crash
Yes
State
Texas
Mileage
56,500 mi

Complaint Description

I WAS RETURNING HOME FROM THE GROCERY STORE AND WAS DRIVING ON A PAVED CITY STREET WITH NO POTHOLES, SPEED-BUMPS, OR OTHER OBSTRUCTIONS. AS I MADE A LEFT TURN INTO OUR DRIVEWAY I HEARD A NOISE AND THEN SUDDENLY THE JEEP TURNED HARD RIGHT AND I HIT ANOTHER CARE PARKED ON THE RIGHT SIDE OF OUR DRIVEWAY. I HAD NO CONTROL OF THE STEERING. UPON INSPECTION, I NOTICED THAT THE STUD COMING FROM THE STEERING GEAR BOX HAD SHEARED IN HALF BETWEEN THE STEERING GEAR BOX AND THE PITMAN ARM. THERE WAS NOTHING THAT I DID THAT WOULD HAVE CAUSED THIS TO HAPPEN. ALSO, THIS JEEP HAS NEVER BEEN OFF ROAD. I CONTACTED CHRYSLER AND THEY SAID I NEED TO CONTACT MY INSURANCE COMPANY. THEY OFFERED NO ASSISTANCE.

Complaint Details

NHTSA Complaint ID 1380985
ODI Number 10992017
Date Filed May 28, 2017
Failure Date May 4, 2017
VIN 1J4BA3H10AL

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.