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2011 FORD F-150 — Complaint #1362305

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NHTSA Complaint about STEERING:RACK AND PINION:RACK filed March 10, 2017

NHTSA complaint #1362305 (ODI reference 10960059) concerns a 2011 FORD F-150 and was filed on March 10, 2017. The owner reports the failure occurred on February 23, 2017. The vehicle had 118,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-150 cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD F-150 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD F-150
Component
STEERING:RACK AND PINION:RACK
State
Texas
Mileage
118,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 FORD F-150. ON SEVERAL OCCASIONS, WHILE DRIVING BELOW THE SPEED LIMIT, THE STEERING WHEEL LOCKED UP AND FORCED THE CONTACT TO DRIVE INTO ONCOMING TRAFFIC. THE CONTACT MANAGED TO REGAIN CONTROL OF THE VEHICLE. WITHIN APPROXIMATELY TEN MINUTES, THE VEHICLE BEGAN TO FUNCTION NORMALLY. ON A SEPARATE OCCASION, THE STEERING FAILURE RECURRED AND NEARLY CAUSED A CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

Complaint Details

NHTSA Complaint ID 1362305
ODI Number 10960059
Date Filed March 10, 2017
Failure Date February 23, 2017
VIN 1FTFW1EF5BF

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.