2011 CHRYSLER 200 — Complaint #1352739
Open-data reference.
NHTSA Complaint about VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE filed January 31, 2017
NHTSA complaint #1352739 (ODI reference 10948715) concerns a 2011 CHRYSLER 200 and was filed on January 31, 2017. The owner reports the failure occurred on August 19, 2016. The vehicle had 38,000 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as visibility:defroster/defogger/hvac system:heater core, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER 200 cohort independently describe similar visibility:defroster/defogger/hvac system:heater core failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHRYSLER 200 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT THE DEFROSTER FAILED WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD NOT PROVIDE HEAT OR AIR CONDITIONING PROPERLY. WHEN ACTIVATED, THE UNIT PROVIDED THE OPPOSITE FUNCTION. THE DEALER DIAGNOSED THAT THE HEATING SYSTEM FAILED AND NEEDED TO BE REPLACED WITH A NEW HEATING CORE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Complaint Details
| NHTSA Complaint ID | 1352739 |
| ODI Number | 10948715 |
| Date Filed | January 31, 2017 |
| Failure Date | August 19, 2016 |
| VIN | 1C3BC1FG1BN |
Similar VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE Complaints for 2011 CHRYSLER 200
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR VENTS WOULD NOT BLOW HOT AIR AND THE FRONT WINDSHIELD COULD NOT BE DEFROSTED. THE VEHICLE WAS TAKEN TO CRO
TL* THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT STATED THAT WHENEVER THE HEATER WAS ACTIVATED, COLD AIR WOULD CIRCULATE THROUGHOUT THE AIR VENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.