2011 HYUNDAI SONATA — Complaint #1345915
Open-data reference.
NHTSA Complaint about SUSPENSION:FRONT:SPRINGS:COIL SPRINGS filed January 4, 2017
NHTSA complaint #1345915 (ODI reference 10939685) concerns a 2011 HYUNDAI SONATA and was filed on January 4, 2017. The owner reports the failure occurred on December 27, 2016. The vehicle had 43,274 miles on the odometer at the time of the incident. The report was geocoded to Pennsylvania based on the filer's self-reported location. The affected component is categorized as suspension:front:springs:coil springs, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar suspension:front:springs:coil springs failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
FRACTURE OF BOTH FRONT COIL SPRINGS IN SUSPENSION. RESULTING IN DANGEROUS SITUATION IN WHICH COILS COULD HAVE RUPTURED TIRES RESULTING IN DANGEROUS SITUATION. I RECOGNIZED ISSUE EARLY AND HAD BOTH FRONT COILS REPLACED AND SWAY BAR LINKS REPLACED AS WELL. I SEE THAT EARLIER SONATA MODELS FROM MY SAME YEAR HAVE BEEN RECALLED FOR THIS CONCERN. I BROUGHT THIS TO ATTENTION TO LOCAL HYUNDAI DEALER - THEY STATED MY VIN SHOWED NO RECALL. OBVIOUSLY, RECALL SHOULD BE EXPANDED TO INCLUDE MY MODEL (MADE IN NOV 2010 IN ALABAMA). *TR
Complaint Details
| NHTSA Complaint ID | 1345915 |
| ODI Number | 10939685 |
| Date Filed | January 4, 2017 |
| Failure Date | December 27, 2016 |
| VIN | 5NPEB4AC6BH |
Similar SUSPENSION:FRONT:SPRINGS:COIL SPRINGS Complaints for 2011 HYUNDAI SONATA
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, he heard a ticking sound and then heard something detach from the vehicle. The contact pulled over and
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), OIL LEAKED FROM THE ENGINE AND THE ENGINE WARNING LIGHT ILLUMINATED.
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.