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2013 RAM 2500 — Complaint #1338659

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:DIESEL filed December 6, 2016

NHTSA complaint #1338659 (ODI reference 10929228) concerns a 2013 RAM 2500 and was filed on December 6, 2016. The owner reports the failure occurred on September 14, 2013. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:diesel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar engine and engine cooling:engine:diesel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 RAM 2500
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
State
Florida

Complaint Description

2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER DRAINS FLUID BACK INTO TRANSMISSION WHEN PARKED OVER NIGHT OR LONGER AT VARIOUS RATES, ENGINE STALLS, GEAR SHIFTER ISSUES. *SMD THE CONSUMER STATED THE MINIMUM DRAIN BACK WAS 1/2 QUART ABOVE FULL IN THE TRANSMISSION, WHICH CAUSED SOFT ENGAGEMENT OF THE GEAR SELECTED. HOWEVER, THE CONSUMER STATED THE WORST EXPERIENCE WAS WHEN THE TRUCK WAS FACING UP HILL ON A SLIGHT GRADE AND THE GEAR SELECTOR WAS IN DRIVE. WITH A LIGHT THROTTLE, THE VEHICLE ROLLED BACKWARDS AND THE BRAKES HAD TO BE APPLIED. THE CONSUMER ALSO STATED WHEN SLOWING DOWN TO ANY SPEED, EXCEPT IN FIRST GEAR WITH OR WITHOUT THE EXHAUST BRAKE ON, WHEN THE ENGINE RPM DROPPED TO 900-1000 RPM THE TRANSMISSION SHIFTED TO NEUTRAL AND NOT THE NEXT LOWER GEAR. AS A RESULT, THE VEHICLE FREE WHEELED ESPECIALLY PICKING UP SPEED GOING DOWN HILL. *JB UPDATED 12/13/2017 *LN UPDATED 7/12/18*JB *TR

Complaint Details

NHTSA Complaint ID 1338659
ODI Number 10929228
Date Filed December 6, 2016
Failure Date September 14, 2013
VIN 3C6UR5DL7DG

Similar ENGINE AND ENGINE COOLING:ENGINE:DIESEL Complaints for 2013 RAM 2500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.