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2010 CADILLAC SRX — Complaint #1338327

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NHTSA Complaint about WHEELS:HUBCAP/COVER filed December 5, 2016

NHTSA complaint #1338327 (ODI reference 10929940) concerns a 2010 CADILLAC SRX and was filed on December 5, 2016. The owner reports the failure occurred on March 15, 2016. The vehicle had 65,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as wheels:hubcap/cover, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar wheels:hubcap/cover failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 CADILLAC SRX
Component
WHEELS:HUBCAP/COVER
State
Ohio
Mileage
65,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING AT AN UNKNOWN SPEED, THE WHEELS SEIZED. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HUBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/27/17*LJ

Complaint Details

NHTSA Complaint ID 1338327
ODI Number 10929940
Date Filed December 5, 2016
Failure Date March 15, 2016
VIN 3GYFNDEY7AS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.