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2016 TOYOTA PRIUS — Complaint #1336648

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NHTSA Complaint about VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR filed November 28, 2016

NHTSA complaint #1336648 (ODI reference 10928387) concerns a 2016 TOYOTA PRIUS and was filed on November 28, 2016. The owner reports the failure occurred on November 24, 2016. The vehicle had 6,300 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as visibility:rearview mirrors/devices:interior, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same TOYOTA PRIUS cohort independently describe similar visibility:rearview mirrors/devices:interior failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 TOYOTA PRIUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 TOYOTA PRIUS
Component
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
State
Wisconsin
Mileage
6,300 mi

Complaint Description

WHILE DRIVING AT NIGHT, REAR VIEW INTERIOR MIRROR DOES NOT DIM AS TRAFFIC APPROACHES FROM REAR. WHEN TAKEN TO DEALER, TECHNICIAN SHINED LIGHT FROM IPHONE ONTO MIRROR AND IT DIMMED PROPERLY. HOWEVER, UNDER NORMAL DRIVING CONDITIONS IT DOES NOT! ON A RECENT 2 HOUR NIGHTTIME DRIVE, AS CAR LIGHTS APPROACHED FROM BEHIND, I ALTERNATELY TURNED THE DIMMING FEATURE ON AND THEN OFF AND NOTICED ABSOLUTELY NO DIFFERENCE. I EVEN TRIED IT WHEN STOPPED AT RED LIGHT WITH HEADLIGHTS FROM SEVERAL CARS BEHIND ME, WITH THE SAME RESULT. SINCE THERE IS NO LEVER TO USE TO DIM THE TRAFFIC AS THERE MIGHT BE WITH A NON-ELECTRONIC MIRROR, I WAS FORCED TO LOWER THE MIRROR TO AVOID BEING BLINDED BY CARS APPROACHING FROM REAR - AN OBVIOUS SAFETY SITUATION. DEALER SAYS THERE'S NO PROBLEM BUT HAS NOT TRIED IN REAL LIFE DRIVING. *TR

Complaint Details

NHTSA Complaint ID 1336648
ODI Number 10928387
Date Filed November 28, 2016
Failure Date November 24, 2016
VIN JTDKARFU6G3

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.