2014 RAM 2500 — Complaint #1331823
Open-data reference.
NHTSA Complaint about STEERING:LINKAGES filed November 5, 2016
NHTSA complaint #1331823 (ODI reference 10924463) concerns a 2014 RAM 2500 and was filed on November 5, 2016. The owner reports the failure occurred on May 14, 2016. The vehicle had 12,320 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:linkages, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 2500 cohort independently describe similar steering:linkages failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
STEERING ROD ADJUSTING NUTS CONTINUE TO COME LOOSE HAS BEEN TO THE DEALER THREE TIMES AND GOING BACK TO THE DEALER NEXT WEEK FOR THE SAME PROBLEM THIS ISSUE STARTED IN MAY AND HAS NOT BEEN RESOLVED BEFORE THE THIRD VISIT I CONTACTED CHRYSLER AND RECEIVED A CASE NUMBER WAS TOLD TO TAKE IT TO THE DEALERSHIP AND THE DEALERSHIP KEPT THE VEHICLE ALL DAY TOLD ME THEY REALIGNED THE FRONT AND TIGHTENED UP THE ADJUSTMENT NUTS SHOULD BE GOOD TO GO; THAT WAS 7 WEEKS AGO NOTICED THAT THE STEERING WAS GETTING LOOSE AGAIN TOOK IT TO THE DEALER TODAY WAS TOLD TO COME BACK ON MONDAY SO THEY CAN LOOK AT IT AGAIN; I TOLD THEM THERE MUST BE AN ISSUE WITH THAT ROD OR ADJUSTMENT NUT FOR THIS TO KEEP HAPPENING AND TALKED TO THE GENERAL MANAGER HE AGREES THERE MUST BE AN ISSUE; CHRYSLER AND THE DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY SHOULD FIND A SOLUTION AND FIX IT OR CONSIDER A RECALL THIS IS A DANGEROUS AND SAFETY ISSUE THIS TRUCK ONLY HAS 15580 MILES ON IT. THIS SAFETY ISSUE WAS FIRST NOTICED
Complaint Details
| NHTSA Complaint ID | 1331823 |
| ODI Number | 10924463 |
| Date Filed | November 5, 2016 |
| Failure Date | May 14, 2016 |
| VIN | 3C6UR5GL2EG |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.