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2011 FORD F-250 SD — Complaint #1329470

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NHTSA Complaint about EQUIPMENT:OTHER:LABELS filed October 27, 2016

NHTSA complaint #1329470 (ODI reference 10919659) concerns a 2011 FORD F-250 SD and was filed on October 27, 2016. The owner reports the failure occurred on July 23, 2011. The vehicle had 6 miles on the odometer at the time of the incident. The report was geocoded to Georgia based on the filer's self-reported location. The affected component is categorized as equipment:other:labels, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 SD cohort independently describe similar equipment:other:labels failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 FORD F-250 SD shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 FORD F-250 SD
Component
EQUIPMENT:OTHER:LABELS
State
Georgia
Mileage
6 mi

Complaint Description

I PURCHASED A NEW DIESEL 2011 F-250 LARIAT 4X4 CREW CAB 172' WB. I BOUGHT THE TRUCK BASED ON THE CHARTS IN A FORD BROCHURE. ACCORDING TO THE PAYLOAD CHART ON PAGE 39 OF THE BROCHURE, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 2,210 LBS. ACCORDING TO THE TOWING CHART, THE PAYLOAD FOR MY TRUCK SHOULD HAVE BEEN 15% OF 15,700 LBS., WHICH IS 2,355 LBS. I DID NOT DISCOVER THE DISCREPANCY BETWEEN FORD'S PUBLISHED RATINGS AND THE ACTUAL CAPACITY OF THE TRUCK AT THE TIME OF PURCHASE BECAUSE THERE WERE NO FOOT NOTES IN THE PRINTED BROCHURE INDICATING THE PUBLISHED RATINGS WOULD NOT APPLY TO MY TRUCK AND BECAUSE OF WHERE FORD PLACED THE TIRE AND LOADING INFORMATION LABEL. ACCORDING TO THE NHTSA, FOR 'VEHICLES OTHER THAN MOTORCYCLES OR TRAILERS, THE LABEL MUST BE AFFIXED TO EITHER THE HINGE PILLAR, DOOR-LATCH POST, OR THE DOOR EDGE THAT MEETS THE DOOR-LATCH POST, NEXT TO THE DRIVER'S SEATING POSITION.' FORD PLACED THE LABEL ON THE BODY BELOW THE B PILLAR AND FACING DOWN. THE LABEL COULD NOT B

Complaint Details

NHTSA Complaint ID 1329470
ODI Number 10919659
Date Filed October 27, 2016
Failure Date July 23, 2011
VIN 1FT7W2BT5BE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.