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2014 DODGE CHARGER — Complaint #1321199

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NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST SYSTEM filed September 27, 2016

NHTSA complaint #1321199 (ODI reference 10910099) concerns a 2014 DODGE CHARGER and was filed on September 27, 2016. The owner reports the failure occurred on August 29, 2016. The vehicle had 81,332 miles on the odometer at the time of the incident. The report was geocoded to Indiana based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE CHARGER cohort independently describe similar steering:hydraulic power assist system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 DODGE CHARGER shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 DODGE CHARGER
Component
STEERING:HYDRAULIC POWER ASSIST SYSTEM
State
Indiana
Mileage
81,332 mi

Complaint Description

I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THI

Complaint Details

NHTSA Complaint ID 1321199
ODI Number 10910099
Date Filed September 27, 2016
Failure Date August 29, 2016
VIN 2C3CDXBG1EH

Similar STEERING:HYDRAULIC POWER ASSIST SYSTEM Complaints for 2014 DODGE CHARGER

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.