2011 CADILLAC SRX — Complaint #1297955
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR filed July 13, 2016
NHTSA complaint #1297955 (ODI reference 10884591) concerns a 2011 CADILLAC SRX and was filed on July 13, 2016. The owner reports the failure occurred on July 9, 2016. The vehicle had 106,000 miles on the odometer at the time of the incident. The report was geocoded to Iowa based on the filer's self-reported location. The affected component is categorized as suspension:rear, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CADILLAC SRX cohort independently describe similar suspension:rear failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CADILLAC SRX shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE DRIVING 30 MPH, THE REAR AXLE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO RESET THE REAR AXLE LIGHT, BUT THE ISSUE RECURRED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE MANUFACTURER ONLY REIMBURSED 600.00 OUT OF THE TOTAL COST OF 1,344.11 FOR THE REPAIRS. *JS
Complaint Details
| NHTSA Complaint ID | 1297955 |
| ODI Number | 10884591 |
| Date Filed | July 13, 2016 |
| Failure Date | July 9, 2016 |
| VIN | 3GYFNDEY4BS |
Similar SUSPENSION:REAR Complaints for 2011 CADILLAC SRX
The contact owns a 2011 Cadillac SRX. The contact stated while starting the vehicle, the stability service and service tracking control lights were illuminated. The vehicle was taken to an independen
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THE SERVICE REAR AXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS A DEFE
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.