2009 HYUNDAI SANTA FE — Complaint #1293414
Open-data reference.
NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM filed June 28, 2016
NHTSA complaint #1293414 (ODI reference 10877085) concerns a 2009 HYUNDAI SANTA FE and was filed on June 28, 2016. The owner reports the failure occurred on April 27, 2016. The vehicle had 77,500 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:fuel gauge system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SANTA FE cohort independently describe similar fuel system, other:storage:fuel gauge system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 HYUNDAI SANTA FE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A STRONG FUEL ODER EMITTING FROM THE VEHICLE. IN ADDITION, THE FUEL GAUGE DISPLAYED INCORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND GAUGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,500.
Complaint Details
| NHTSA Complaint ID | 1293414 |
| ODI Number | 10877085 |
| Date Filed | June 28, 2016 |
| Failure Date | April 27, 2016 |
| VIN | 5NMSH73E09H |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.