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2014 RAM 3500 — Complaint #1289634

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:DIESEL filed June 14, 2016

NHTSA complaint #1289634 (ODI reference 10874217) concerns a 2014 RAM 3500 and was filed on June 14, 2016. The owner reports the failure occurred on December 26, 2015. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to California based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:diesel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar engine and engine cooling:engine:diesel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2014 RAM 3500
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
State
California
Mileage
40,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. THE DRIVER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 08/30/16*LJ

Complaint Details

NHTSA Complaint ID 1289634
ODI Number 10874217
Date Filed June 14, 2016
Failure Date December 26, 2015
VIN 3C6URVJD2EE

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.