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2016 RAM 3500 — Complaint #1265547

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NHTSA Complaint about ENGINE AND ENGINE COOLING:ENGINE:DIESEL filed March 4, 2016

NHTSA complaint #1265547 (ODI reference 10839840) concerns a 2016 RAM 3500 and was filed on March 4, 2016. The owner reports the failure occurred on December 25, 2015. The vehicle had 4,128 miles on the odometer at the time of the incident. The report was geocoded to Alabama based on the filer's self-reported location. The affected component is categorized as engine and engine cooling:engine:diesel, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same RAM 3500 cohort independently describe similar engine and engine cooling:engine:diesel failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2016 RAM 3500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2016 RAM 3500
Component
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
State
Alabama
Mileage
4,128 mi

Complaint Description

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT SMELLED AN ABNORMAL EXHAUST ODOR IN THE VEHICLE WHEN THE HEATER WAS RUNNING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,128. UPDATED 05/03/16*LJ

Complaint Details

NHTSA Complaint ID 1265547
ODI Number 10839840
Date Filed March 4, 2016
Failure Date December 25, 2015
VIN 3C63RRJL9GG

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.