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2013 CHRYSLER TOWN AND COUNTRY — Complaint #1241073

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NHTSA Complaint about EXTERIOR LIGHTING:HEADLIGHTS:SWITCH filed November 25, 2015

NHTSA complaint #1241073 (ODI reference 10806716) concerns a 2013 CHRYSLER TOWN AND COUNTRY and was filed on November 25, 2015. The owner reports the failure occurred on November 24, 2015. The vehicle had 37,000 miles on the odometer at the time of the incident. The report was geocoded to Wisconsin based on the filer's self-reported location. The affected component is categorized as exterior lighting:headlights:switch, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar exterior lighting:headlights:switch failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 CHRYSLER TOWN AND COUNTRY
Component
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
State
Wisconsin
Mileage
37,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLIGHTS FAILED. IN ADDITION, THE AUTO LIGHT SWITCH FAILED HOWEVER, THE MANUAL SWITCH FUNCTIONED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED DAILY WHEN DRIVING DURING NIGHT TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Complaint Details

NHTSA Complaint ID 1241073
ODI Number 10806716
Date Filed November 25, 2015
Failure Date November 24, 2015
VIN 2C4RC1GG1DR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.