2015 JEEP GRAND CHEROKEE — Complaint #1237736
Open-data reference.
NHTSA Complaint about EQUIPMENT filed November 12, 2015
NHTSA complaint #1237736 (ODI reference 10790057) concerns a 2015 JEEP GRAND CHEROKEE and was filed on November 12, 2015. The owner reports the failure occurred on November 12, 2015. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as equipment, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same JEEP GRAND CHEROKEE cohort independently describe similar equipment failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2015 JEEP GRAND CHEROKEE shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
RECALL R40/NHTSA 15V-461 I WAS TOLD I WOULD BE SENT A USB DRIVE TO COMPLETE THE RECALL MYSELF, NOW AFTER 2 MONTHS OF WAITING, I WAS TOLD THEY WERE SENT OUT TO EVERYONE (EXCEPT ME I GUESS) AND THEY ARE NOT SENDING ANYMORE OUT. I WOULD LIKE TO KNOW HOW THEY KNOW IF I RECEIVED THIS USB DRIVE OR NOT??? THIS IS THEIR PROBLEM, NOT MINE. HOW DO I GET MY USB DRIVE? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Complaint Details
| NHTSA Complaint ID | 1237736 |
| ODI Number | 10790057 |
| Date Filed | November 12, 2015 |
| Failure Date | November 12, 2015 |
| VIN | 1C4RJFBG8FC |
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Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.