2009 CHEVROLET IMPALA — Complaint #1208614
Open-data reference.
NHTSA Complaint about STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS filed August 12, 2015
NHTSA complaint #1208614 (ODI reference 10748119) concerns a 2009 CHEVROLET IMPALA and was filed on August 12, 2015. The owner reports the failure occurred on January 8, 2015. The vehicle had 47,000 miles on the odometer at the time of the incident. The report was geocoded to Delaware based on the filer's self-reported location. The affected component is categorized as structure:body:hood:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET IMPALA cohort independently describe similar structure:body:hood:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 CHEVROLET IMPALA shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Complaint Details
| NHTSA Complaint ID | 1208614 |
| ODI Number | 10748119 |
| Date Filed | August 12, 2015 |
| Failure Date | January 8, 2015 |
| VIN | 2G1WC57M391 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.