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2009 CHEVROLET IMPALA — Complaint #1208614

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NHTSA Complaint about STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS filed August 12, 2015

NHTSA complaint #1208614 (ODI reference 10748119) concerns a 2009 CHEVROLET IMPALA and was filed on August 12, 2015. The owner reports the failure occurred on January 8, 2015. The vehicle had 47,000 miles on the odometer at the time of the incident. The report was geocoded to Delaware based on the filer's self-reported location. The affected component is categorized as structure:body:hood:hinge and attachments, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 1, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET IMPALA cohort independently describe similar structure:body:hood:hinge and attachments failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 CHEVROLET IMPALA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2009 CHEVROLET IMPALA
Component
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
Injuries
1
State
Delaware
Mileage
47,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Complaint Details

NHTSA Complaint ID 1208614
ODI Number 10748119
Date Filed August 12, 2015
Failure Date January 8, 2015
VIN 2G1WC57M391

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.