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2003 DODGE RAM 2500 — Complaint #1189345

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NHTSA Complaint about SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT filed June 9, 2015

NHTSA complaint #1189345 (ODI reference 10724264) concerns a 2003 DODGE RAM 2500 and was filed on June 9, 2015. The owner reports the failure occurred on January 23, 2015. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as suspension:front:control arm:upper ball joint, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE RAM 2500 cohort independently describe similar suspension:front:control arm:upper ball joint failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2003 DODGE RAM 2500 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2003 DODGE RAM 2500
Component
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
State
Florida
Mileage
60,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DASHBOARD WAS FALLING APART. WHEN THE AIR CONDITIONER WAS ACTIVATED, THERE WERE PARTICLES FLYING OUT OF THE VENTS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A BUMP, THE STEERING WHEEL SEIZED AND SOMETHING ON THE FRONT END FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE UPPER BALL JOINT AND STABILIZER BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Complaint Details

NHTSA Complaint ID 1189345
ODI Number 10724264
Date Filed June 9, 2015
Failure Date January 23, 2015
VIN 3D7KA28C73G

Similar SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Complaints for 2003 DODGE RAM 2500

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.