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2011 DODGE GRAND CARAVAN — Complaint #1188117

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NHTSA Complaint about VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING filed June 4, 2015

NHTSA complaint #1188117 (ODI reference 10723357) concerns a 2011 DODGE GRAND CARAVAN and was filed on June 4, 2015. The owner reports the failure occurred on March 13, 2015. The vehicle had 107,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as visibility:windshield wiper/washer:switch/wiring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE GRAND CARAVAN cohort independently describe similar visibility:windshield wiper/washer:switch/wiring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 DODGE GRAND CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 DODGE GRAND CARAVAN
Component
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
Fire
Yes
State
Ohio
Mileage
107,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE WINDOW SWITCH CAUGHT FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A FIRE INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 107,000.

Complaint Details

NHTSA Complaint ID 1188117
ODI Number 10723357
Date Filed June 4, 2015
Failure Date March 13, 2015
VIN 2D4RN3DG8BR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.