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2011 CHEVROLET TRAVERSE — Complaint #1187584

Open-data reference.

NHTSA Complaint about STEERING:RACK AND PINION:RACK filed June 2, 2015

NHTSA complaint #1187584 (ODI reference 10723008) concerns a 2011 CHEVROLET TRAVERSE and was filed on June 2, 2015. The owner reports the failure occurred on April 25, 2015. The vehicle had 40,000 miles on the odometer at the time of the incident. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHEVROLET TRAVERSE cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2011 CHEVROLET TRAVERSE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2011 CHEVROLET TRAVERSE
Component
STEERING:RACK AND PINION:RACK
State
Kansas
Mileage
40,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE STEERING RACK SYSTEM WAS DEFECTIVE. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT LANES. THE CONTACT STATED THAT THE VEHICLE WAS CLASSIFIED UNDER A SPECIAL WARRANTY FOR A STEERING PUMP; HOWEVER, THE FAULTY STEERING PUMP CAUSED THE RACK SYSTEM TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Complaint Details

NHTSA Complaint ID 1187584
ODI Number 10723008
Date Filed June 2, 2015
Failure Date April 25, 2015
VIN 1GNKRGED3BJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.