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2010 FORD FUSION — Complaint #1186124

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NHTSA Complaint about STEERING:RACK AND PINION:RACK filed May 28, 2015

NHTSA complaint #1186124 (ODI reference 10721919) concerns a 2010 FORD FUSION and was filed on May 28, 2015. The owner reports the failure occurred on July 14, 2013. The vehicle had 84,700 miles on the odometer at the time of the incident. The report was geocoded to Texas based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FUSION cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2010 FORD FUSION shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2010 FORD FUSION
Component
STEERING:RACK AND PINION:RACK
State
Texas
Mileage
84,700 mi

Complaint Description

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 4 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,700.

Complaint Details

NHTSA Complaint ID 1186124
ODI Number 10721919
Date Filed May 28, 2015
Failure Date July 14, 2013
VIN 3FAHP0HAXAR

Similar STEERING:RACK AND PINION:RACK Complaints for 2010 FORD FUSION

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.