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2012 HYUNDAI SONATA — Complaint #1182839

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NHTSA Complaint about STEERING:RACK AND PINION:RACK filed May 14, 2015

NHTSA complaint #1182839 (ODI reference 10716572) concerns a 2012 HYUNDAI SONATA and was filed on May 14, 2015. The owner reports the failure occurred on February 1, 2015. The vehicle had 55,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as steering:rack and pinion:rack, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same HYUNDAI SONATA cohort independently describe similar steering:rack and pinion:rack failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 HYUNDAI SONATA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 HYUNDAI SONATA
Component
STEERING:RACK AND PINION:RACK
State
Louisiana
Mileage
55,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. WHILE DRIVING 45 MPH AND CHANGING LANES, THE STEERING COLUMN MADE A CLICKING SOUND WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Complaint Details

NHTSA Complaint ID 1182839
ODI Number 10716572
Date Filed May 14, 2015
Failure Date February 1, 2015
VIN 5NPEB4AC9CH

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.