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2012 CHRYSLER TOWN AND COUNTRY — Complaint #1171450

Open-data reference.

NHTSA Complaint about VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING filed April 2, 2015

NHTSA complaint #1171450 (ODI reference 10703400) concerns a 2012 CHRYSLER TOWN AND COUNTRY and was filed on April 2, 2015. The owner reports the failure occurred on November 20, 2014. The vehicle had 35,000 miles on the odometer at the time of the incident. The report was geocoded to Idaho based on the filer's self-reported location. The affected component is categorized as visibility:rear window wiper/washer:switch/wiring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar visibility:rear window wiper/washer:switch/wiring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 CHRYSLER TOWN AND COUNTRY
Component
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
State
Idaho
Mileage
35,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 10 MPH, BOTH REAR WINDOWS RELEASED IN AN OPEN POSITION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISENGAGED THE VENT WINDOW SWITCH. THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

Complaint Details

NHTSA Complaint ID 1171450
ODI Number 10703400
Date Filed April 2, 2015
Failure Date November 20, 2014
VIN 2C4RC1BG6CR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.