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2008 GMC ACADIA — Complaint #1154169

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NHTSA Complaint about STEERING:HYDRAULIC POWER ASSIST:PUMP filed February 4, 2015

NHTSA complaint #1154169 (ODI reference 10681093) concerns a 2008 GMC ACADIA and was filed on February 4, 2015. The owner reports the failure occurred on October 8, 2014. The vehicle had 100,000 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as steering:hydraulic power assist:pump, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same GMC ACADIA cohort independently describe similar steering:hydraulic power assist:pump failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2008 GMC ACADIA shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2008 GMC ACADIA
Component
STEERING:HYDRAULIC POWER ASSIST:PUMP
State
Ohio
Mileage
100,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2008 GMC ACADIA, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING WITHOUT WARNING. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE STEERING PUMP AND GEAR BOOT. THE CONTACT STATED THAT THERE WAS A CUSTOMER SATISFACTION PROGRAM THAT MENTIONED THE REPLACEMENT OF THE STEERING ASSIST. THE REFERENCE NUMBER WAS 14329. THE VEHICLE WAS REPAIRED UNDER THE PROGRAM WITH AN ADDITIONAL PART REQUIRED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 100,000. PAM

Complaint Details

NHTSA Complaint ID 1154169
ODI Number 10681093
Date Filed February 4, 2015
Failure Date October 8, 2014
VIN 1GKEV33798J

Similar STEERING:HYDRAULIC POWER ASSIST:PUMP Complaints for 2008 GMC ACADIA

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.