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2013 DODGE GRAND CARAVAN — Complaint #1149828

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NHTSA Complaint about VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING filed January 21, 2015

NHTSA complaint #1149828 (ODI reference 10676906) concerns a 2013 DODGE GRAND CARAVAN and was filed on January 21, 2015. The owner reports the failure occurred on June 11, 2014. The vehicle had 19,000 miles on the odometer at the time of the incident. The report was geocoded to Louisiana based on the filer's self-reported location. The affected component is categorized as visibility:rear window wiper/washer:switch/wiring, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: yes, injuries: 0, fatalities: 0. A complaint that flags a crash, fire, or fatality is escalated on NHTSA's internal review queue and factors more heavily into any Preliminary Evaluation decision on this make and model. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same DODGE GRAND CARAVAN cohort independently describe similar visibility:rear window wiper/washer:switch/wiring failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 DODGE GRAND CARAVAN shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 DODGE GRAND CARAVAN
Component
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
Fire
Yes
State
Louisiana
Mileage
19,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR WINDOW SWITCH OVERHEATED AND STARTED TO SMOKE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE REAR WINDOW SWITCH WAS REMOVED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

Complaint Details

NHTSA Complaint ID 1149828
ODI Number 10676906
Date Filed January 21, 2015
Failure Date June 11, 2014
VIN 2C4RDGCG5DR

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.