2014 CHRYSLER TOWN AND COUNTRY — Complaint #1147324
Open-data reference.
NHTSA Complaint about EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER filed January 13, 2015
NHTSA complaint #1147324 (ODI reference 10672164) concerns a 2014 CHRYSLER TOWN AND COUNTRY and was filed on January 13, 2015. The owner reports the failure occurred on December 30, 2014. The vehicle had 12,000 miles on the odometer at the time of the incident. The report was geocoded to Michigan based on the filer's self-reported location. The affected component is categorized as equipment:mechanical:integrated jack/leveler/stabilizer, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same CHRYSLER TOWN AND COUNTRY cohort independently describe similar equipment:mechanical:integrated jack/leveler/stabilizer failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2014 CHRYSLER TOWN AND COUNTRY shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
I WAS CHANGING THE LEFT FRONT TIRE BECAUSE THE TIRE HAD A NAIL IN IT. I USED THE TIRE JACK FROM THE VEHICLE. THE VEHICLE WAS RAISED AND THE TIRE WAS REMOVED AND THE JACK COLLAPSED. THE VEHICLE WAS PERFECTLY LEVEL IN A GARAGE WITH A CEMENT FLOOR. THE VEHICLE WAS IN PARK. I DID NOT SET THE EMERGENCY BRAKE OR BLOCK THE TIRES. NOTHING WAS TOUCHING OR ROCKING THE VEHICLE AT THE TIME OF THE INCIDENT. LOOKING AT THE JACK AFTERWARDS, THE SCREW BOLT WAS BENT AND THE UPPER ARMS WERE BENT. *TR
Complaint Details
| NHTSA Complaint ID | 1147324 |
| ODI Number | 10672164 |
| Date Filed | January 13, 2015 |
| Failure Date | December 30, 2014 |
| VIN | 2C4RC1CG1ER |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.