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2012 FORD FOCUS — Complaint #1113884

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NHTSA Complaint about VISIBILITY:POWER WINDOW DEVICES AND CONTROLS filed September 26, 2014

NHTSA complaint #1113884 (ODI reference 10639301) concerns a 2012 FORD FOCUS and was filed on September 26, 2014. The owner reports the failure occurred on August 1, 2014. The vehicle had 43,761 miles on the odometer at the time of the incident. The report was geocoded to New Hampshire based on the filer's self-reported location. The affected component is categorized as visibility:power window devices and controls, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD FOCUS cohort independently describe similar visibility:power window devices and controls failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 FORD FOCUS shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 FORD FOCUS
Component
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
State
New Hampshire
Mileage
43,761 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FAILED TO OPEN OR CLOSE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER STATED THAT THE REGULATOR CABLE AND MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,761.

Complaint Details

NHTSA Complaint ID 1113884
ODI Number 10639301
Date Filed September 26, 2014
Failure Date August 1, 2014
VIN 1FAHP3K28CL

Similar VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Complaints for 2012 FORD FOCUS

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.