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2013 VOLKSWAGEN PASSAT — Complaint #1086475

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NHTSA Complaint about BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT filed July 15, 2014

NHTSA complaint #1086475 (ODI reference 10610603) concerns a 2013 VOLKSWAGEN PASSAT and was filed on July 15, 2014. The owner reports the failure occurred on February 1, 2013. The vehicle had 200 miles on the odometer at the time of the incident. The report was geocoded to Virginia based on the filer's self-reported location. The affected component is categorized as back over prevention:warnings:external/pedestrian alert, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same VOLKSWAGEN PASSAT cohort independently describe similar back over prevention:warnings:external/pedestrian alert failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2013 VOLKSWAGEN PASSAT shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2013 VOLKSWAGEN PASSAT
Component
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
State
Virginia
Mileage
200 mi

Complaint Description

THE BACKUP CAMERA IN THIS VEHICLE FREQUENTLY FAILS TO ACTIVATE WHEN THE VEHICLE IS PLACED IN REVERSE. VW OFFICIALS ACKNOWLEDGE, IN A WRITTEN RESPONSE, A DELAY TIME OF ONE (1) TO TWO (2) MINUTES BEFORE THE CAMERA WILL ACTIVATE. IT IS AN UNREASONABLE EXPECTATION, FROM A CONSUMER / DRIVER STANDPOINT, TO WAIT 1 TO 2 MINUTES FOR A CAMERA TO ACTIVATE FOR A DRIVER TO DETERMINE IF IT IS SAFE TO BACKUP. VW CONTINUES TO IGNORE THIS DEFICIENCY DESPITE THE NUMBER OF DEATHS AND INJURIES EACH YEAR CAUSED BY BACKUP ACCIDENTS. *TR

Complaint Details

NHTSA Complaint ID 1086475
ODI Number 10610603
Date Filed July 15, 2014
Failure Date February 1, 2013
VIN 1VWCM7A31DC

Similar BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT Complaints for 2013 VOLKSWAGEN PASSAT

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.