2004 MERCURY MOUNTAINEER — Complaint #1067882
Open-data reference.
NHTSA Complaint about SUSPENSION:REAR:AXLE:SPINDLE filed May 22, 2014
NHTSA complaint #1067882 (ODI reference 10593341) concerns a 2004 MERCURY MOUNTAINEER and was filed on May 22, 2014. The owner reports the failure occurred on May 20, 2014. The vehicle had 131,530 miles on the odometer at the time of the incident. The report was geocoded to Florida based on the filer's self-reported location. The affected component is categorized as suspension:rear:axle:spindle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCURY MOUNTAINEER cohort independently describe similar suspension:rear:axle:spindle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2004 MERCURY MOUNTAINEER shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THERE WAS AN ABNORMAL NOISE AND BURNING ODOR EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND THE AXLES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,530 AND THE CURRENT MILEAGE WAS 131,619.
Complaint Details
| NHTSA Complaint ID | 1067882 |
| ODI Number | 10593341 |
| Date Filed | May 22, 2014 |
| Failure Date | May 20, 2014 |
| VIN | 4M2DU86W54Z |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.