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2012 BUICK ENCLAVE — Complaint #1067074

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NHTSA Complaint about FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM filed May 20, 2014

NHTSA complaint #1067074 (ODI reference 10592796) concerns a 2012 BUICK ENCLAVE and was filed on May 20, 2014. The owner reports the failure occurred on May 9, 2012. The vehicle had 34,794 miles on the odometer at the time of the incident. The report was geocoded to Ohio based on the filer's self-reported location. The affected component is categorized as fuel system, other:storage:fuel gauge system, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same BUICK ENCLAVE cohort independently describe similar fuel system, other:storage:fuel gauge system failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2012 BUICK ENCLAVE shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2012 BUICK ENCLAVE
Component
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
State
Ohio
Mileage
34,794 mi

Complaint Description

TL* THE CONTACT OWNS A 2012 BUICK ENCLAVE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE FUEL GAUGE INDICATOR WOULD DISPLAY INACCURATE FUEL LEVELS AND CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL GAUGE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 34,794.

Complaint Details

NHTSA Complaint ID 1067074
ODI Number 10592796
Date Filed May 20, 2014
Failure Date May 9, 2012
VIN 5GAKVCEDXCJ

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.