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2009 FORD F-250 — Complaint #1066822

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NHTSA Complaint about SUSPENSION:FRONT:SHOCK ABSORBER filed May 20, 2014

NHTSA complaint #1066822 (ODI reference 10592650) concerns a 2009 FORD F-250 and was filed on May 20, 2014. The owner reports the failure occurred on May 15, 2013. The vehicle had 60,000 miles on the odometer at the time of the incident. The report was geocoded to Colorado based on the filer's self-reported location. The affected component is categorized as suspension:front:shock absorber, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.

The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. Because a VIN was supplied, this complaint is tied to a specific vehicle and not just a model-year cohort.

Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same FORD F-250 cohort independently describe similar suspension:front:shock absorber failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2009 FORD F-250 shows the complete component-level complaint distribution alongside any active investigations or recalls.

Vehicle
2009 FORD F-250
Component
SUSPENSION:FRONT:SHOCK ABSORBER
State
Colorado
Mileage
60,000 mi

Complaint Description

TL* THE CONTACT OWNS A 2009 FORD F-250. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY WHENEVER DRIVING OVER A ROAD BUMP IN THE ROAD OR A POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZER, SHOCK ABSORBERS, AND THE TRACK BAR BUSHINGS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS NOT RECTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 73,000.

Complaint Details

NHTSA Complaint ID 1066822
ODI Number 10592650
Date Filed May 20, 2014
Failure Date May 15, 2013
VIN 1FTSW21R79E

Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.