2001 MERCEDES-BENZ ML350 — Complaint #1038425
Open-data reference.
NHTSA Complaint about CHILD SEAT:HARNESS/CROTCH BUCKLE filed February 13, 2014
NHTSA complaint #1038425 (ODI reference 10564210) concerns a 2001 MERCEDES-BENZ ML350 and was filed on February 13, 2014. The owner reports the failure occurred on December 3, 2013. The report was geocoded to Kansas based on the filer's self-reported location. The affected component is categorized as child seat:harness/crotch buckle, one of NHTSA's standardized taxonomy codes used to group defect patterns across make, model, and year.
The filer flagged the following severity indicators: crash: no, fire: no, injuries: 0, fatalities: 0. No crash, fire, or fatality was associated with this report, which places it in the early-warning stream rather than the priority-review stream. No VIN was supplied by the filer, so this complaint contributes to model-year trend data but cannot be tied to a specific vehicle.
Individual complaints are consumer-submitted and unverified by NHTSA engineers — the agency's role at this stage is to collect, index, and make them searchable. What matters for federal action is the pattern: when many owners of the same MERCEDES-BENZ ML350 cohort independently describe similar child seat:harness/crotch buckle failures, defect investigators have grounds to open a PE and request manufacturer data. Related filings for the same vehicle and component appear below, and the detail page for the full 2001 MERCEDES-BENZ ML350 shows the complete component-level complaint distribution alongside any active investigations or recalls.
Complaint Description
COULD NOT RELEASE BUCKLE TO SEAT BELT ON CAR SEAT, SPENT APPROXIMATELY 10 MINUTES TRYING TO GET MY CHILD OUT. CALLED HUSBAND TO COME BY HIS WORK TO SEE IF HE COULD HELP BEFORE I CUT THE STRAPS. THIS HAS OCCURRED 3 TIMES BUT THE LONGEST TIME WAS 10 MINUTES. SWITCHED CAR SEATS. (RELATED VEHICLE INFORMATION: MODEL YEAR=2001, MAKE=MERCEDES , MODEL=ML 350). *TR
Complaint Details
| NHTSA Complaint ID | 1038425 |
| ODI Number | 10564210 |
| Date Filed | February 13, 2014 |
| Failure Date | December 3, 2013 |
Source: NHTSA Vehicle Complaints Database. Component taxonomy and severity codes are standardized by NHTSA Office of Defects Investigation.
Read our methodology — how this data is sourced, computed, and verified.