Comparison

FORD E350 vs MERCEDES-BENZ 500

Side-by-side comparison of the FORD E350 and MERCEDES-BENZ 500 drawn from the NHTSA consumer-complaint database, defect investigations, recall history, and NCAP crash-test ratings.

According to the National Highway Traffic Safety Administration (NHTSA), more than 2,000,000 consumer complaints have been filed against U.S. vehicles (2,054,142 as of August 2026). This is a head-to-head safety comparison between the FORD E350 (1983–2011) and the MERCEDES-BENZ 500 (1984–2003), drawn from that federal complaint and recall record; see our methodology for how the figures are compiled.

The FORD E350 (1983–2011, 11 model years) carries 123 NHTSA consumer complaints and 1 safety recall, while the MERCEDES-BENZ 500 (1984–2003, 13 model years) carries 123 complaints and 0 recalls. Severity indicators for the pair split as follows: 1 vs 5 crashes, 22 vs 2 fires, and 0 vs 3 reported fatalities.

Raw complaint counts favor whichever nameplate has fewer vehicles on the road, so the cleaner lens is components: which specific part families concentrate each model's filings? For the FORD E350, the leading complaint category is structure (12 filings), followed by service brakes, hydraulic:foundation components and electrical system:ignition:switch. For the MERCEDES-BENZ 500, it is electrical system:wiring:front underhood (17), ahead of electrical system and electrical system:wiring. When the two vehicles cluster around the same component, the problem is likely a shared supplier or a shared federal standard under stress; when they diverge, each nameplate has its own defect signature independent of the other.

Average NCAP crash-test scores are not uniformly available for both nameplates in this dataset, which typically means one or both pre-date the 2011 rating methodology refresh. Use the side-by-side table below as your scorecard, but do not treat it as a verdict. Recall counts tell you how many defects the manufacturer has already been compelled to remedy; complaint counts tell you what owners are still flagging today; and safety ratings tell you how the vehicle performs in standardized barrier tests, three different lenses on the same underlying question. The "also compare" links at the bottom of this page let you triangulate against neighboring nameplates in each model's competitive set.

FORD E350 vs MERCEDES-BENZ 500 - NHTSA complaint, recall, and safety rating comparison
FORD E350 Metric MERCEDES-BENZ 500
N/A Avg Safety Rating N/A
123 Total Complaints 123
1 Total Recalls 0
1 Crashes Reported 5
22 Fires Reported 2
2 Injuries Reported 6
0 Deaths Reported 3
11 years Years on Market 13 years

Top Complaint Categories

STRUCTURE
12
0
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
10
0
ELECTRICAL SYSTEM:IGNITION:SWITCH
7
0
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
6
0
TIRES:TREAD/BELT
5
0
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
0
17
ELECTRICAL SYSTEM
0
17
ELECTRICAL SYSTEM:WIRING
0
9
FORD E350 MERCEDES-BENZ 500

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Frequently Asked Questions

Which is safer, FORD E350 or MERCEDES-BENZ 500?
FORD E350 has 123 total NHTSA complaints with 1 crashes, while MERCEDES-BENZ 500 has 123 complaints with 5 crashes. Review individual model years for specific safety ratings.
How many recalls does FORD E350 have compared to MERCEDES-BENZ 500?
FORD E350 has 1 recalls across 11 model years, while MERCEDES-BENZ 500 has 0 recalls across 13 model years.
What are the most common problems with FORD E350?
The most commonly reported issues for FORD E350 are: STRUCTURE (12 complaints), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS (10 complaints), ELECTRICAL SYSTEM:IGNITION:SWITCH (7 complaints), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER (6 complaints), TIRES:TREAD/BELT (5 complaints).
What are the most common problems with MERCEDES-BENZ 500?
The most commonly reported issues for MERCEDES-BENZ 500 are: ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD (17 complaints), ELECTRICAL SYSTEM (17 complaints), ELECTRICAL SYSTEM:WIRING (9 complaints), UNKNOWN OR OTHER (6 complaints), EQUIPMENT:APPLIANCE:AIR CONDITIONER (5 complaints).

Source: National Highway Traffic Safety Administration (NHTSA) complaints and recalls data