https://plaincars.com/make/ram-promaster-city New NHTSA complaints and recalls filed for the RAM Promaster City. en-us Wed, 23 Sep 2026 02:37:59 GMT https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2155127 Mon, 08 Dec 2025 00:00:00 GMT Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2155371 Mon, 08 Dec 2025 00:00:00 GMT On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2155372 Mon, 08 Dec 2025 00:00:00 GMT On March 19, 2025 upon driving my car home from a 1 hour commute I sensed a unique, uncommon smell - like some sort of electrical component burning. I parked the car in my garage, turned it off and went inside my house. Within 5 minutes the engine was producing gray smoke followed by fire. The car went up in flames in less than 10 minutes. The fire spread to the attic and burned most of the house. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2102384 Fri, 20 Jun 2025 00:00:00 GMT The contact owns a 2017 Ram Promaster City. The contact stated that while coming to a stop, there was gray smoke coming from the exhaust pipe and the engine. The check engine warning light was illuminated. The contact who is a certified mechanic, performed an oil change and became aware that the engine was extremely low on engine oil. The vehicle was taken to the dealer and confirmed that the oil https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2089977 Wed, 07 May 2025 00:00:00 GMT The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was driven to the residence. The failure occurred intermittently; however, the failure became a persistent https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2076398 Mon, 24 Mar 2025 00:00:00 GMT It is consuming a lot of oil after 5 thousand miles went from 5.5 quarts to 3.4 quarts https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2072263 Sat, 08 Mar 2025 00:00:00 GMT My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe the first time I encountered the problem was around 106,000miles. The problem has https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2069964 Fri, 28 Feb 2025 00:00:00 GMT The contact owns a 2017 Ram Pro Master City. The contact stated that while the vehicle was stopped, the engine vibrated abnormally and there was a fuel-burning odor on the interior and exterior of the vehicle. The contact stated that while attempting to accelerate, the vehicle briefly lost motive power before the vehicle returned to normal functionality. The "General Warning Light” was illuminated https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2069189 Wed, 26 Feb 2025 00:00:00 GMT Oil consumption issue with the engine: there was an extended warranty on the engine but it apparently expired July of last year. I bought the vehicle in April, but the warranty did not show up under any recalls or Carfax report. I discovered the oil consumption problem at the end of July and have been getting the runaround from several dealerships. Finally made some headway today by starting the https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2052587 Thu, 02 Jan 2025 00:00:00 GMT The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated tha https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2047701 Thu, 12 Dec 2024 00:00:00 GMT Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply cha https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2047704 Thu, 12 Dec 2024 00:00:00 GMT Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply cha https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2013766 Tue, 06 Aug 2024 00:00:00 GMT The contact owns a 2017 Ram Promaster City. The contact stated that after refueling the vehicle, the engine shut off or idle roughly immediately after starting with the low oil warning light illuminated. The vehicle was towed to an independent mechanic where the vehicle was not diagnosed or repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2013112 Sun, 04 Aug 2024 00:00:00 GMT My radio dont work i can see the camera to be reversed https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2013113 Sun, 04 Aug 2024 00:00:00 GMT My radio dont work i can see the camera to be reversed https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2013114 Sun, 04 Aug 2024 00:00:00 GMT My radio dont work i can see the camera to be reversed https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2012854 Fri, 02 Aug 2024 00:00:00 GMT The contact owns a 2022 Ram Promaster City. The contact stated that occasionally while shifting into drive or reverse, the RPM increased to 4,000. On several occasions, the failure occurred while the brake pedal was depressed. The contact stated when the vehicle was shifted into neutral, the RPM decreased to normal between 750-800 RPM. No warning light was illuminated. The local dealer was not con https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2012855 Fri, 02 Aug 2024 00:00:00 GMT The contact owns a 2022 Ram Promaster City. The contact stated that occasionally while shifting into drive or reverse, the RPM increased to 4,000. On several occasions, the failure occurred while the brake pedal was depressed. The contact stated when the vehicle was shifted into neutral, the RPM decreased to normal between 750-800 RPM. No warning light was illuminated. The local dealer was not con https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-2004706 Wed, 03 Jul 2024 00:00:00 GMT The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results; however, the contact was informed that the vehicle would be repaired under an unstated recall. The dea https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1998332 Mon, 10 Jun 2024 00:00:00 GMT The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission pump https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1984315 Wed, 17 Apr 2024 00:00:00 GMT The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled wi https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1983086 Sat, 13 Apr 2024 00:00:00 GMT Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1970875 Tue, 27 Feb 2024 00:00:00 GMT The entire dash went black and is no longer operational. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1963334 Wed, 31 Jan 2024 00:00:00 GMT The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact that there were no recalls associated with the VIN. The failure mileage was approximately 68,000. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1929331 Wed, 20 Sep 2023 00:00:00 GMT The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers in my vehicle for safety reasons without a functioning seatbelt. I ordered a replacement seat belt ass https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1905560 Wed, 28 Jun 2023 00:00:00 GMT The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment. https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1861162 Fri, 23 Dec 2022 00:00:00 GMT The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1833560 Mon, 15 Aug 2022 00:00:00 GMT I am not contacting NTSA to report a new safety concern but rather reporting that a fix addressing a known safety concern is not working. The concern is associated with a recall notice of 2015-2018 FCA vehicles with 4 cylinder Tigershark engines (a pertinent excerpt of the notice is shown below with emphasis added). The recall is to check for excess oil consumption which could trigger a vehicle s https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1819411 Wed, 15 Jun 2022 00:00:00 GMT The contact owns a 2019 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was https://plaincars.com/make/ram-promaster-city https://plaincars.com/make/ram-promaster-city#complaint-1819547 Wed, 15 Jun 2022 00:00:00 GMT The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The ma