https://plaincars.com/make/mercedes-benz-e400 New NHTSA complaints and recalls filed for the Mercedes-Benz E400. en-us Tue, 22 Sep 2026 07:40:15 GMT https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2172783 Tue, 03 Feb 2026 00:00:00 GMT The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system. Because the belt no longer retracts into its stowed position or maintains tensio https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2165125 Sun, 11 Jan 2026 00:00:00 GMT The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2157585 Mon, 15 Dec 2025 00:00:00 GMT I am filing a complaint regarding the loss of safety-related and remote vehicle features on my 2018 Mercedes-Benz E 400 due to discontinued cellular connectivity between Mercedes-Benz and T-Mobile, effective 12/31/2025. This vehicle is paid for, has low mileage, and is otherwise in excellent condition. However, Mercedes-Benz has notified owners that key features will stop working, including remot https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2132012 Fri, 19 Sep 2025 00:00:00 GMT The digital dash, which shows my speed, mileage, engine temperature, rims and fuel level goes blank. Then comes on for a few seconds and goes dark again. Vehicle only has 43k miles. MB dealer said this is not uncommon condition with the 2018 mb e400. Car is not safe to drive. MB dealer wants $6,100.00 to replace the unit. A software reboot will not work. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2105268 Mon, 30 Jun 2025 00:00:00 GMT The contact owns a 2018 Mercedes-Benz E400, equipped with Kumho Tires, Tire Line: Majesty Solus, Tire Size: 245/40/ZR19, DOT Number: 1Y07TYCJ9. The contact stated that upon inspection, it was discovered that tread on the front tires were blistering. The cause of the failure had not yet been determined. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2068324 Mon, 24 Feb 2025 00:00:00 GMT The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that the https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2068325 Mon, 24 Feb 2025 00:00:00 GMT The contact owns a 2016 Mercedes-Benz E400. The contact stated that upon starting the vehicle, there was a knocking sound coming from the vehicle. The check engine warning light was illuminated. The automatic brake and Adaptive Cruise Control warning lights were illuminated. The emergency braking system engaged independently. The vehicle was taken to an independent mechanic who determined that the https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2063083 Wed, 05 Feb 2025 00:00:00 GMT Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2063084 Wed, 05 Feb 2025 00:00:00 GMT Seat pressure sensor for supplemental restraint system (SRS) routinely fails. The system generates and error and disables the front passenger airbag. The condition clears when the vehicle is turned off. Sensors have been recalibrated multiple times. System still routinely fails. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#recall-25V023000-mercedes-benz-mercedes-benz-e-400-2018 Fri, 17 Jan 2025 00:00:00 GMT Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 E 400 Cabriolet, E 400 Coupe, 2019 E 450 Cabriolet, and E 450 Coupe vehicles. The tires were incorrectly marked with the wrong maximum inflation pressure and may not meet the strength requirements for the stated pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 13 https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2039189 Mon, 11 Nov 2024 00:00:00 GMT Mercedes Benz has a recall on several models including E-Class (E 200, E 220, E 280, E 350) experiencing timing chain problems. The timing chain is an important component of the engine, as it helps to coordinate the timing of the engine’s various parts. I am currently having the same issue, but my model is an (E400) which has not been included in the recall. It appears that my timing chain faili https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2033708 Sat, 19 Oct 2024 00:00:00 GMT The sub frame of this car is being replaced under a warranty extension due to severe rusting and separation creating an extremely unsafe driving condition. It was determined during inspection the rear brake lines were also corroded. This is also due to environmental exposure and substandard materials of construction. Many E classes of the W212 and prior have this concern but Mercedes is not cover https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-2029779 Thu, 03 Oct 2024 00:00:00 GMT This is NOT about my car with the VIN that I described. It is to report that my car saved my life thanks to ability to brake by itself when detecting accident. 2 months ago I almost collided with Tesla Cybertruck!. The reason that I almost was hit was that Tesla driver didn't yield at the intersection, and I did not see the fast-coming truck AT ALL because of how it is designed. I'm referring to https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1977244 Thu, 21 Mar 2024 00:00:00 GMT The contact owns a 2016 Mercedes-Benz E400. The contact stated that while driving at various speeds the vehicle would display a vibration sensation. The check engine light had illuminated. The vehicle was taken to the dealer where it was diagnosed that the head gasket had failed. The head gasket and engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1963357 Wed, 31 Jan 2024 00:00:00 GMT The seat belts do not retract when taking them off. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1944746 Tue, 21 Nov 2023 00:00:00 GMT 1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer. Police was present, reported to Insurance 5) While crashing through a store front, the Lane changing warning was displayed https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1944747 Tue, 21 Nov 2023 00:00:00 GMT 1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer. Police was present, reported to Insurance 5) While crashing through a store front, the Lane changing warning was displayed https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1944748 Tue, 21 Nov 2023 00:00:00 GMT 1) Car pushed forward while parking @ 3-4 miles/per hour Car was totaled 2) Air bags did not deploy 3) Problem has not been reproduced or confirmed by dealer 4) Component was not confirmed by manufacturer. Police was present, reported to Insurance 5) While crashing through a store front, the Lane changing warning was displayed https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1927035 Tue, 12 Sep 2023 00:00:00 GMT Alternator failed on my E400 cabriolet 23,000 miles resulting in car shutting down while engine running. Required a tow to dealer service area, 35 miles away. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1925101 Tue, 05 Sep 2023 00:00:00 GMT The contact owns a 2015 Mercedes-Benz E400. The contact stated that while the vehicle was parked, the steering wheel material was peeling off. Additionally, the driver’s and passenger’s side window buttons were peeling. The contact stated that the dashboard was bubbling. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the fail https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1924200 Fri, 01 Sep 2023 00:00:00 GMT Backup camera does not work sometimes. A picture of the camera with a slash mark across it comes up on a black command screen. This is a big safety issue when I back up https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1921986 Thu, 24 Aug 2023 00:00:00 GMT Two problems: 1. Axel grease found on carport cement multiple times. Mercedes refuses to look at the wheel bearings or axel. 2. Automatic steering wheel adjustment makes clunking noise. Mercedes refuses to replace until it fails. Both of those items should be covered under warranty which I think is why they refuse to fix them. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1921987 Thu, 24 Aug 2023 00:00:00 GMT Two problems: 1. Axel grease found on carport cement multiple times. Mercedes refuses to look at the wheel bearings or axel. 2. Automatic steering wheel adjustment makes clunking noise. Mercedes refuses to replace until it fails. Both of those items should be covered under warranty which I think is why they refuse to fix them. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1887006 Tue, 11 Apr 2023 00:00:00 GMT Safety Issue. The Chrome on the lever to make the seat move forward to access the back seat has sharp razor blade ridges. It has cut my hand open multiple times as well as my wife and a friend. A lot of blood, this is a serious issue. When I brought my car to the Mercedes Service center the agent told me this is a known problem and he too has cut his hand open on customers cars. This is not from https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1882459 Thu, 23 Mar 2023 00:00:00 GMT The contact owns a 2016 Mercedes-Benz E400. The contact stated while reversing the Back Over Prevention camera screen was blank. There was no warning light illuminated. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was not repaired. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline to file a https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1874954 Tue, 21 Feb 2023 00:00:00 GMT The contact owns a 2016 Mercedes-Benz E400. The contact stated upon starting the vehicle, a message indicating a power steering malfunction was displayed and the vehicle lost power steering functionality. The vehicle was towed to the dealer, where an unknown software update was completed. The failure ceased but reoccurred a year and a half later. The vehicle was taken to the dealer, where it was d https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1865061 Thu, 12 Jan 2023 00:00:00 GMT Steering wheel stuck in Up Position https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1856105 Mon, 28 Nov 2022 00:00:00 GMT The contact owns a 2018 Mercedes-Benz E400. The contact stated while driving 25 MPH, the message "Inoperable Headlight" was displayed, and the passenger's side headlight became inoperable. The contact stated that he was able to continue driving. The vehicle was taken to dealer who added an unknown gas inside the headlight. However, the failure reoccurred with the driver's side headlight six months https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1839978 Sun, 11 Sep 2022 00:00:00 GMT Went on a 2000 miles road trip and my blind spot monitoring systems and then my turn signals stopped working. https://plaincars.com/make/mercedes-benz-e400 https://plaincars.com/make/mercedes-benz-e400#complaint-1839979 Sun, 11 Sep 2022 00:00:00 GMT Went on a 2000 miles road trip and my blind spot monitoring systems and then my turn signals stopped working.