https://plaincars.com/make/mazda-cx-9 New NHTSA complaints and recalls filed for the Mazda CX-9. en-us Sun, 20 Sep 2026 17:48:22 GMT https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2176272 Thu, 12 Feb 2026 00:00:00 GMT I am reporting a safety concern involving multiple loose windshield header bolts and cowl panel fasteners on my 2022 Mazda CX-9. The issue was discovered on 1/28/26 at approximately 44,000 miles. Several bolts securing the windshield header and cowl panel area were found loose. These components support parts located at the base of the windshield. Loose fasteners in this area raise concern about p https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2175907 Wed, 11 Feb 2026 00:00:00 GMT On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • No response to acceleration or driver input • No ability to slow, stop, or maneuver the vehicle • No meaningful warnings https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2175908 Wed, 11 Feb 2026 00:00:00 GMT On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • No response to acceleration or driver input • No ability to slow, stop, or maneuver the vehicle • No meaningful warnings https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2173972 Thu, 05 Feb 2026 00:00:00 GMT Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the dealer did not disclose any problems with the car, after 3 months of ownership, the car overheats on highway whit family including a [XXX] infant, white smoke under the hood and exhaust pipe, towed home, radiator was replaced, few days after that a coolant leak, vehicle was sent to https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2172396 Mon, 02 Feb 2026 00:00:00 GMT The information screen is getting 'spider cracks" spreading across the face and turning opaque making the information unreadable. Mazda is apparently aware of this defect and issued a TSB for earlier models. Dealers were unhelpful and quoted $1000 - $3000 to repair depending on the VIN. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2172397 Mon, 02 Feb 2026 00:00:00 GMT The information screen is getting 'spider cracks" spreading across the face and turning opaque making the information unreadable. Mazda is apparently aware of this defect and issued a TSB for earlier models. Dealers were unhelpful and quoted $1000 - $3000 to repair depending on the VIN. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2171966 Sat, 31 Jan 2026 00:00:00 GMT - Coolant leak at cylinder head and turbo at only 63,000 miles. - Safety issue because no warning lamps or messages appeared and potential for car to overheat without coolant circulating in the system. Car could breakdown at worst time and location. Leaking coolant onto exhaust created potential for fire. - Problem has not been confirmed by dealer yet. Appointment is upcoming. - Symptoms of the pr https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2170680 Wed, 28 Jan 2026 00:00:00 GMT Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching fire, destroying the seat. There has been recalls and lawsuits for this specific issue on this model in other years, but not for this model year. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2170474 Tue, 27 Jan 2026 00:00:00 GMT The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2165511 Mon, 12 Jan 2026 00:00:00 GMT Mazda has a current service alert ("SA", SA-001/23) for issues with their Gen 6 Infotainment Center Display, which covers issues (e.g. ghost touch, surface peeling, spider cracks, and white dots) and defects the occur on the primary display of the car. This display provides the driver with essential car operational information. This service alert applies to may of their vehicles in the 2014-2021 r https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2159711 Mon, 22 Dec 2025 00:00:00 GMT I own a 2016 Mazda CX9 Touring FWD (180k miles). Today my car was diagnosed with cracked cylinder head, resulting in coolant and oil leak from the head gasket. While there is a class action settlement about it where Mazda accepted the manufacturing defect, they do not cover the engine repair/cylinder head replacement because my car's mile is over 120k. If it is a manufacturing defect, why year/mil https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2158897 Fri, 19 Dec 2025 00:00:00 GMT The contact owns a 2019 Mazda CX-9. The contact stated that a State Inspection was performed on the windshield for cracks. The contact stated that while driving in the rain, the front windshield wipers turned on independently with the switch in the off position. The contact was unable to turn off the windshield wipers. The contact pulled over to the side of the road and turned off the vehicle. Whe https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2158898 Fri, 19 Dec 2025 00:00:00 GMT The contact owns a 2019 Mazda CX-9. The contact stated that a State Inspection was performed on the windshield for cracks. The contact stated that while driving in the rain, the front windshield wipers turned on independently with the switch in the off position. The contact was unable to turn off the windshield wipers. The contact pulled over to the side of the road and turned off the vehicle. Whe https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2156363 Thu, 11 Dec 2025 00:00:00 GMT The car was jump start due to a bad battery it cold and the light was left on. Right after the jump start a check engine light can on. When I put the vehicle in drive to turn the steering wheel it violently snapped bad and broken one of my finger nail. I tried aging in disbelief it happened aging this shouldn't be happening it could've broke my fingers. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2156128 Wed, 10 Dec 2025 00:00:00 GMT Backup camera shows three to four feet before red collision line is not accurate causing severe damage to my garage door. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2148920 Sat, 15 Nov 2025 00:00:00 GMT If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to “idle”. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas station (thinking that I simply running out of gas - even though the gas gauge showed plenty of gas remaining). And so, https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2145368 Mon, 03 Nov 2025 00:00:00 GMT In June of 2022 I started having a strong antifreeze/engine coolant smell inside the cab of my vehicle and also outside the vehicle. I had the car checked for a radiator leak, but there wasn’t one. I took my car into my local Mazda where they found that the engine coolant was leaking into the heads of the engine. Mazda kept my car for 5 months and repaired the problem, it cost me $4000 and they ha https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2143063 Sat, 25 Oct 2025 00:00:00 GMT Cylinder head crack. Combustion gasses leaking into coolant causing overheat. Combustion gasses bleeding into oil causing excessive crankcase pressure. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2141557 Mon, 20 Oct 2025 00:00:00 GMT Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight of vision impairment. https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2135120 Tue, 30 Sep 2025 00:00:00 GMT 1. What component or system failed or malfunctioned, and is it available for inspection upon request? ANSWER: Engine failure due to overheating. 2. safety & indicators: ANSWER: During evening rush hour traffic on a 3 lane highway my car went into a form of engine power saving mode while i had children in the vehicle; this was almost catastrophic form my family and the other vehicles around me. t https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2133854 Thu, 25 Sep 2025 00:00:00 GMT I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me. At that point, a warning came up on my odometer stating “Brake Malfunction “. . Thank goodness no o https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2133855 Thu, 25 Sep 2025 00:00:00 GMT I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me. At that point, a warning came up on my odometer stating “Brake Malfunction “. . Thank goodness no o https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2133856 Thu, 25 Sep 2025 00:00:00 GMT I was pulling into a parking spot in Brooksville, Florida. It was the last parking spot on the block. As I pulled in, I went to hit my brake so that I could back up and the car did not stop. My foot was pressed all the way down to the floor and it kept going, and I hit the car parked in front of me. At that point, a warning came up on my odometer stating “Brake Malfunction “. . Thank goodness no o https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2132680 Mon, 22 Sep 2025 00:00:00 GMT I took our vehicle into Mazda due to a coolant leak that could not be located. It had my wife stranded due to the vehicle overheating. Everything lined up with CSP11. The dealership is now stating that the vehicle has a blown gasket and needs an engine replacement. This is the issue covered by CSP11 except that the crack is in the wrong location. They haven't found the Crack but are denying the w https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2130766 Tue, 16 Sep 2025 00:00:00 GMT The contact owns a 2016 Mazda CX-9. The contact stated that while driving approximately 45-50 MPH, the vehicle suddenly lost motive power with white smoke coming from the front of the vehicle. The contact was able to get to the side of the road to inspect the vehicle and became aware that there was coolant splattered all over the engine compartment. The failure had occurred twice. The “WRENCH” sym https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2129546 Thu, 11 Sep 2025 00:00:00 GMT [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer Experience Center 7755 Irvine Center Drive Irvine, CA 92618 USA Subject: Formal Complaint Regarding Safety and Technical Issue – 2018 Mazda CX-9 Dear Mazda Customer Experience Team, I am writing to formally lodge a complaint regarding a serious safety and technical issue I have https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2129547 Thu, 11 Sep 2025 00:00:00 GMT [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer Experience Center 7755 Irvine Center Drive Irvine, CA 92618 USA Subject: Formal Complaint Regarding Safety and Technical Issue – 2018 Mazda CX-9 Dear Mazda Customer Experience Team, I am writing to formally lodge a complaint regarding a serious safety and technical issue I have https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2129548 Thu, 11 Sep 2025 00:00:00 GMT [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer Experience Center 7755 Irvine Center Drive Irvine, CA 92618 USA Subject: Formal Complaint Regarding Safety and Technical Issue – 2018 Mazda CX-9 Dear Mazda Customer Experience Team, I am writing to formally lodge a complaint regarding a serious safety and technical issue I have https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2128244 Tue, 09 Sep 2025 00:00:00 GMT my 2018 MAZDA CX-9 safety issue SCBS / SBS, LAS / LDWS, MASTER AND/OR HBC WARNING LIGHTS Forward sensing camera (FSC) stops functioning cause my car run rough even depress accelration and those light came on dashbaord -Forworad smart city brake support malfunction -smart brake system -front camera sensor malfunction https://plaincars.com/make/mazda-cx-9 https://plaincars.com/make/mazda-cx-9#complaint-2128245 Tue, 09 Sep 2025 00:00:00 GMT my 2018 MAZDA CX-9 safety issue SCBS / SBS, LAS / LDWS, MASTER AND/OR HBC WARNING LIGHTS Forward sensing camera (FSC) stops functioning cause my car run rough even depress accelration and those light came on dashbaord -Forworad smart city brake support malfunction -smart brake system -front camera sensor malfunction