https://plaincars.com/make/kia-soul-ev New NHTSA complaints and recalls filed for the KIA Soul EV. en-us Sun, 18 Oct 2026 08:38:58 GMT https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-2012894 Fri, 02 Aug 2024 00:00:00 GMT When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with Kia customer care and complained about this safety issue . I took it to near by Kia dealer for the reca https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-2012895 Fri, 02 Aug 2024 00:00:00 GMT When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with Kia customer care and complained about this safety issue . I took it to near by Kia dealer for the reca https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-2012896 Fri, 02 Aug 2024 00:00:00 GMT When I apply brake the vehicle doesn’t stop it jumps out (as if someone has crashed hitting the rear of the vehicle) and the vehicle shuts down. Then I have to park the vehicle in the middle of the road and restart the vehicle. Luckily I avoided many accidents by defensively driving. Talked with Kia customer care and complained about this safety issue . I took it to near by Kia dealer for the reca https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1991668 Wed, 15 May 2024 00:00:00 GMT The contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into LIMP Mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The message to “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer, where it w https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1991669 Wed, 15 May 2024 00:00:00 GMT The contact owns a 2017 Kia Soul EV. The contact stated that while driving at an undisclosed speed, there was an abnormal battery voltage warning displayed. The vehicle went into LIMP Mode. The contact stated that the battery failed to charge. Several unknown warning lights were illuminated. The message to “Pull Over Immediately” was displayed. The vehicle was taken to the local dealer, where it w https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1986852 Fri, 26 Apr 2024 00:00:00 GMT Driving down open road with no vehicles in front or back when suddenly the rear window made a huge bang. It was raining at the time. Once home I took the attached photo. Don't remember turning the defrost on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1971767 Fri, 01 Mar 2024 00:00:00 GMT The contact owns a 2015 Kia Soul EV. The contact stated that the vehicle was included in NHTSA Campaign Number: 23V218000 (Electrical System) and the vehicle was repaired under the recall. The contact stated that after the repair was completed, the vehicle went into "Reduced Power" and "Power Limp Mode" while driving at various speeds and initially after starting the vehicle. The vehicle was retur https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1965819 Thu, 08 Feb 2024 00:00:00 GMT Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appear to fail for a brief moment, then mechanical brakes kick in. Car has zero power until stopped and restarted. Problem is reproducible a high percentage of the time provided the brakes are pressed more than just lightly or briefly. At nearly full charge, this defect can also be tri https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1965820 Thu, 08 Feb 2024 00:00:00 GMT Application of the brakes causes complete vehicle shutdown along with message to check electrical system. Brakes appear to fail for a brief moment, then mechanical brakes kick in. Car has zero power until stopped and restarted. Problem is reproducible a high percentage of the time provided the brakes are pressed more than just lightly or briefly. At nearly full charge, this defect can also be tri https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1962058 Sat, 27 Jan 2024 00:00:00 GMT The 2017 Kia Soul EV+ vehicle turned off coming down a steep hill (at the bottom of the steep hill is both a school bus stop and and entrance/exit to a condominium community). When the car shut off all power steering and power brakes were lost, making control of the vehicle very difficult and unsafe. The dealer reported finding a code for the battery overcharging but cleared the code and did not o https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1956704 Tue, 09 Jan 2024 00:00:00 GMT The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The co https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1956705 Tue, 09 Jan 2024 00:00:00 GMT The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The co https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1956432 Mon, 08 Jan 2024 00:00:00 GMT Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1956433 Mon, 08 Jan 2024 00:00:00 GMT Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1956434 Mon, 08 Jan 2024 00:00:00 GMT Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1947060 Fri, 01 Dec 2023 00:00:00 GMT This is an update of the below. I have had several email exchanges with Kia Customer Service. They contacted the dealer and report that they could not get a response from their own dealer! They said I could try another dealer if I want. I asked for a recommendation of a dealer that would be responsive and got no further communication. Meanwhile, my car continues to show low charging pattern, which https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1942675 Mon, 13 Nov 2023 00:00:00 GMT The contact owns a 2018 Kia Soul EV. The contact stated that the electrical system had experienced power fluctuations, which reduced the charging capacity of the battery to only 8 percent. The EV warning light remained illuminated. The cause of the failure was not yet determined. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 23V218000 (Electrical Sy https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#recall-23V724000-kia-kia-soul-ev-2019 Thu, 26 Oct 2023 00:00:00 GMT Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#recall-23V724000-kia-kia-soul-ev-2018 Thu, 26 Oct 2023 00:00:00 GMT Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#recall-23V724000-kia-kia-soul-ev-2017 Thu, 26 Oct 2023 00:00:00 GMT Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#recall-23V724000-kia-kia-soul-ev-2016 Thu, 26 Oct 2023 00:00:00 GMT Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#recall-23V724000-kia-kia-soul-ev-2015 Thu, 26 Oct 2023 00:00:00 GMT Kia America, Inc. (KIA) is recalling certain 2015-2019 Soul EV vehicles. The parking mechanism may be damaged, which can result in unintended vehicle movement when the gear shift lever is in the Park 'P' position and the parking brake is not applied while the vehicle is powered on. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1928617 Mon, 18 Sep 2023 00:00:00 GMT The contact owns a 2016 Kia Soul EV. The contact stated that on several occasions while the vehicle was on the charging port, the vehicle failed to hold the charge and only displayed an 83 percent charge. Additionally, the contact stated that when the vehicle was fully charged, the energy percentage display rejected and while driving after a full charge, the percentage displayed at 70 percent afte https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1927412 Wed, 13 Sep 2023 00:00:00 GMT Received an "Important Safety Recall" notice from Kia recall number 23v218 in May 2023. This indicates my Kia Soul EV by VIN. The notice warns of a possible short in the main battery that can cause a fire. The notice says Kia is working on a remedy and that another letter will follow when the remedy is ready. No second letter yet, as of 9/13/23. The recall notice states that if in the meantime own https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1922515 Sat, 26 Aug 2023 00:00:00 GMT Kia Garden grove is recommending people not get the recall done, and refusing to schedule and service the recall. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1918759 Mon, 14 Aug 2023 00:00:00 GMT The contact owns a 2017 Kia Soul EV. The contact received notification of NHTSA Campaign Number: 23V218000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated she ha https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1917429 Wed, 09 Aug 2023 00:00:00 GMT This is for 2018 Kia Soul EV. I stopped, placed the car in park and got out. Car then rolled down a hill with no one in the car. Causing an accident. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1900399 Wed, 07 Jun 2023 00:00:00 GMT My 2017 KIA Soul EV battery has not been holding a full charge since the beginning of April. The dealer was notified in early May that the charges were seeming to cut off early & provided with a log of charging/driving. We waited, then were told that a replacement battery would be ordered, installed, & considered under warranty. Diagnostic tests were run, we were advised. We were told that the car https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1898689 Wed, 31 May 2023 00:00:00 GMT My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue. https://plaincars.com/make/kia-soul-ev https://plaincars.com/make/kia-soul-ev#complaint-1898690 Wed, 31 May 2023 00:00:00 GMT My 2018 kia soul EV has had a significantly decreased range, inconsistent charging, and a check EV light illuminating periodically. All of these are symptoms of the recall. Kia is not only not giving a timeline to diagnose and repair the problem, they are also charging me a "diagnostic" fee for the recall. I cannot just be without a car indefinitely while Kia figures out the issue.